CRM or a Customer Relationship Management software allows Freight forwarder businesses to enhance company’s relationship with their customers (both Shippers and Consignees).  With a professional Freight CRM, it becomes easier to retain customers by gaining their trust, win  new customers, and deliver them world-class service. Most Freight Forwarder Businesses have repeat orders from their customers and hence account management becomes key.  A Good CRM tool plays an important role in the freight business to maintain […]